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IMPROVEMENT OF THE QUALITY IN THE COMPANY AS ACCELERATOR OF INCREASE VALUE FOR STAKEHOLDERS

Abstract

In the present work an attempt has been made to tackle the issues concerning the need of elaboration on and implementation of effective quality improvement programs in enterprises as an important accelerator of the increase of value for the stakeholders. The authors pointed to the identification of the objectives of the particular groups of stakeholders. Next, the essential areas of acceleration of the changes which are the sources of realization of the objectives and the generators of potential values for the interested groups of stakeholders were identified in the enterprise. Subsequently, the authors pointed to the significance of stakeholder satisfaction in the creation of the enterprise’s pro-qualitative competitive advantage. The present paper has the form of conceptual and theoretical considerations.

Keywords:

quality, acceleration changes, satisfaction of stakeholders

Details

Issue
Vol. 2 No. 17 (2016)
Section
Research article
Published
2016-06-30
DOI:
https://doi.org/10.34808/reme.2016.02.001
Licencja:
Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

This is an Open Access journal, all articles are distributed under the terms of the Creative Commons (CC BY 4.0) License (http://creativecommons.org/licenses/by-nc-sa/4.0/). You must give appropriate credit, provide a link to the license, and indicate if changes were made. You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use. No additional restrictions — You may not apply legal terms or technological measures that legally restrict others from doing anything the license permits. 

Authors

  • Lech Nieżurawski

    Wyższa Szkoła Bankowa w Toruniu, Wydział Finansów i Zarządzania
  • Bożena Pawłowska

    University of Warmia and Mazury in Olsztyn, Faculty of Economics

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