THE RELATIONSHIP BETWEEN QUALITY MANAGEM
Abstract
In the new economy organisations are looking for new ways of maintaining its position on the market and development. Growing role and significance of immaterial resources is noticeable. Quality strategy and knowledge strategy are more and more important in company strategy. Relations between quality and knowledge management are crucial for being successful. The aim of the article is to indicate that knowledge is a power which creates market in a changeable operating environment where quality realy matters. The author recognized common features of quality and knowledge management and important links between quality and knowledge management processes. Research methods used in the paper include critical literature analysis and deductive reasoning.
Keywords:
relationships, quality, knowledge, knowledge management, quality management.Details
- Issue
- Vol. 2 No. 17 (2016)
- Section
- Research article
- Published
- 2016-06-30
- DOI:
- https://doi.org/10.19253/reme.2016.02.001
- Licencja:
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