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EVALUATION OF QUALITY MANAGEMENT PROCESSES MATURITY IN PRODUCTION COMPANIES

Abstract

This article presents an original concept of quality management processes maturity assessment. There were used methods including case studies, observations and analysis of data using the evaluation sheet. Evaluation sheet has been developed and case studies conducted for the dissertation and used to verify the assumptions authorial methodology for diagnosing management processes based on quality cost analysis.

Keywords:

maturity of quality management processes, evaluation sheet, case study

Details

Issue
Vol. 1 No. 16 (2016)
Section
Research article
Published
2016-03-31
DOI:
https://doi.org/10.19253/reme.2016.01.001
Licencja:
Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

This is an Open Access journal, all articles are distributed under the terms of the Creative Commons (CC BY 4.0) License (http://creativecommons.org/licenses/by-nc-sa/4.0/). You must give appropriate credit, provide a link to the license, and indicate if changes were made. You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use. No additional restrictions — You may not apply legal terms or technological measures that legally restrict others from doing anything the license permits. 

Authors

  • Marta Grabowska

    Politechnika Poznańska
  • Adam Hamrol

    Poznań University of Technology

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