Essential Competencies in Digital Marketing: Empirical Exploration

Abstract

Background and Objectives: In the rapidly evolving field of digital marketing, identifying essential competencies is critical for both new and experienced professionals. This study aimed to empirically identify these competencies and develop a structured educational framework to address industry needs and challenges.

Materials and Methods: A two-phase research approach was adopted. The first phase analyzed secondary data sources, including literature reviews and curriculum evaluations, to understand current educational offerings and market demands. This was complemented by focus group interviews (FGI) with digital marketers from four countries, providing diverse insights into required skills. In the second phase, a survey was conducted, collecting responses from 334 digital marketing professionals across several European countries to validate and expand upon initial findings.

Results: The research led to the identification of key competencies and the development of five educational modules: Introduction to Digital Marketing, Website Management, Content Marketing, Digital Advertising, and Website Analytics. These modules provide a comprehensive approach to digital marketing education, addressing essential concepts such as market dynamics, website creation, content strategy, advertising principles, and analytics techniques.

Conclusions and Summary: The findings highlight that these competencies are crucial for success in the digital marketing industry. The proposed educational modules offer a structured framework to address labour market demands and equip professionals with the knowledge and skills necessary to excel. This study underscores the importance of integrating empirical research and industry feedback into the development of educational curricula, ensuring alignment with professional requirements and industry evolution.